17 MAR 2019
Classification society DNV GL announced Friday that it’s started offering remote surveys for some inspections on board all DNV GL classed vessels.
This means that for a range of surveys, a DNV GL surveyor will not be required to travel to the vessel. Instead, surveyor’s will video streaming to provide support to vessels anywhere in the world with documentation, images, video (streaming or recordings), and input provided by the customer and crew.
“This is another big step forward in using the power of digitalization and increased connectivity to deliver smarter and more efficient services,” said Knut Ørbeck-Nilssen, CEO of DNV GL – Maritime. “Remote surveys allow us to free up time for our customers, while delivering our services with unparalleled response time. In addition, cutting down on unnecessary travel can result in lower costs, less waiting, and more operational up-time. We’ve had a great response from our customers and support from major flag states, and we are deeply appreciative of the feedback provided to us to make this project a great success.”
More than 1,000 remote surveys were completed in the pilot and scaling up phase by the Direct Access to Technical Experts (DATE) units based in the Maritime Operational Centre in Høvik, alongside units in Hamburg, Singapore, Houston and Piraeus. Technology testing began in 2017, with the first production pilots in June 2018, and now the entire DNV GL fleet is able to take advantage of the service.
The remote service is offered through DNV GL’s Veracity data platform. When a customer makes a survey request, they may be given the option by the system to choose to carry out the survey remotely, depending on the survey type requested. Requests will then be evaluated by a remote surveyor to make sure that the survey can be offered remotely.
DNV GL says the remote survey regime has been constructed to ensure that the level of assurance is equivalent to an onboard survey.